While most job candidates understand that face-to-face interviews require a high level of decorum and professionalism, they may become too relaxed during phone interviews. But that’s a mistake that could mean the difference between getting hired and getting passed over. Below are five etiquette rules for phone interviews that could help you get the job:
- Look professional. How you look can impact the way you feel and behave during your phone interview. If you’re dressed in your pajamas or a casual workout suit, you may not behave in a professional manner. To combat this problem dress just as you would for a face-to-face interview – in business attire.
- Use a landline, if you can. Despite the proliferation of cell phones, landlines still provide the best quality sound. Using a cell phone increases the chances of your call dropping or your battery dying. If you have access to a landline, use it for your phone interview. If you don’t, make sure your cell phone is fully charged and you have good reception before your interview begins.
- Don’t browse the internet during your interview. No matter how smart you are, it’s simply not possible to have your mind on two things at once. If you’re browsing the internet to look up the employer’s information, you may misunderstand a question and need to ask them to repeat themselves. To eliminate your need to fire up your web browser, do your research before your interview begins.
- Use a quiet room. Make sure you conduct your phone interview in a room that’s quiet and free from distractions. If you’re at home, ask family members to give you some quiet time for the duration of the interview. And if you’re on the road, avoid noisy cafes and restaurants.
- Don’t munch while talking. Avoid eating snacks (even quiet ones) during your interview. No matter how careful you are, the interviewers will hear you smacking. Eat something before your interview and keep a glass of water on hand just in case your throat gets dry.